Develop your career in F&B
Strand Palace – Great Place to Work 2024
Strand Palace is looking for a friendly and enthusiastic Waitress/Waiter to join the restaurant team in the heart of central London.
Benefits
Working at Strand Palace has its perks. As part of our team, you’ll have access to a range of benefits, including:
- Access to your earned wages whenever you need them via Wagestream – no need to wait for payday!
- Free breakfast, lunch, and dinner on every shift
- ‘Introduce a Friend’ bonus scheme earning you up to £500.
- Free laundry and dry cleaning to save you money.
- ½ day paid time off on your birthday
- Regular social outings and parties (think team nights out at activity bars in London with free drinks, food, and lots of fun!)
- Paid volunteering day
- 24hr access to free and confidential employee assistance helplines (from financial and legal advice to counselling and well-being support)
- North Bank discount card
- Free use of the hotel gym
- BUPA health cashback plan (e.g. get cash back when you buy a pair of glasses)
- 50% off food and drink in the hotel bar and restaurant for you and your friends/family
- Discounted room rates for you and your friends/family at Strand Palace
- Additional access to discounted room rates at hotels worldwide, including L+R Hotels
Key Responsibilities
- Serve food and drinks orders to the required standard, using the appropriate cutlery and condiments.
- Be knowledgeable of food dishes and drinks, offering suggestions and recommendations where necessary.
- Manage customer expectations throughout the service, to ensure an enjoyable, personalised dining experience
- To be aware of VIPs, Corporate and regular guest arrivals and to ensure requirements are anticipated and met
- Ensure billing information is precise and all payment transactions are processed correctly.
What We’re Looking For
- Enthusiastic and curious learner.
- Strong customer service skills
- Excellent communication abilities
- Ability to understand and apply instructions with practicality.
Working With Us
Our team embodies and promotes diversity and inclusion. It is suitable for individuals ranging from newcomers navigating their way in the industry, to seasoned professionals who bring unparalleled expertise to the table. At Strand Palace, we foster a vibrant culture that thrives on quality interactions, exceptional service, and a touch of fun in our daily endeavours.
We were recently awarded the ‘Great Place to Work’ accreditation demonstrating our dedication to supporting our teams and making Strand Palace a great place to work.From staff themed lunches, sponsored charity walks, freshly baked cake the Executive Team serving a hot breakfast to our teams, and our Town Hall presentations to celebrate employe of the month and to take a break and get to know other departments within the hotel.
Sound interesting? Apply now to join the team.